Ioana found herself in HR through a happy accident. It was 2009 and, after spending some time doing expat consultancy, she joined BIA HR. She had previously worked with some of the BIA team members and knew them as very good professionals. Her empathy and desire to interact with people, to listen to them and understand their needs – these were all valuable attributes for any HR professional.

bia hr professional

What is the most important lesson learned along the years?

It’s a lesson relevant for all work areas (not just HR) – that nobody is indispensable or irreplaceable.

What was the best moment in HR so far?

I can’t think of a single one. There are many moments when we felt like a united team. We realized that we shared a common goal, and, in the end, we enjoyed the rewards for our common efforts.

Do you have a favorite project?

Not just one, there are a lot of them. For me it is a great feeling when, at the end of a project, I see that our clients are satisfied, and I feel like my efforts have made a difference. Personally, I believe that the more difficult the project, the bigger the joy of having completed it. I think that these two elements, difficulty and sense of achievement, are directly proportional.

Can you share a quote that you’ve found useful?

We must keep the child inside us until the end of our lives and blend the innocence of childhood with the creativity of maturity,” John Fowles, Magus

 Did you have a mentor or a role model?

From a professional perspective, one of my role models is Sivia Manolache, Senior Outsourcing Manager forBIA HR. My appreciation for her started about eight years ago. I was having a hard time with a project and she stepped in and helped. Even though this was not her responsibility and it wasn’t a project that matched her expertise, she took over parts of the work and we were able to successfully complete the project. This wasn’t the only time she offered her support. Throughout the years, she has constantly been there for colleagues in need of guidance or support.

In your opinion, what abilities should HR professionals have?

A desire to work with people and for people is a must. Communications abilities, both oral and in writing, the capacity to adapt language and vocabulary to make themselves understood are also important. They should also be able to properly asses a situation and capable of solving problems and conflicts. I would also add flexibility, charisma and, last but not least, vision.

What would you say to young professionals interested in a career in HR?

They need to be aware that in HR, just like in any other field, they will need to be patient. Knowledge and abilities are built over time and there will be plenty of opportunities to learn. Especially in HR where things are constantly changing and evolving. I would recommend that they learn to become flexible and adaptable. However, at the same time, they should hold on to their values and integrity.

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